THE victims of a £125,000 burglary are fuming after saying police officers told them their crime incident file had been lost.

Mary Jenkinson and partner Neil Trevena say they have been trying to get in touch with officers from Thames Valley Police since they were burgled at their home in Hamilton Road, High Wycombe, sometime between 2am and 8am on Saturday, July 9.

Owing to the high value of the possesions taken, the case was transferred to the Crime Investigation Department in High Wycombe.

But the couple say that not even when they discovered the wherabouts of one of the stolen cars, did anyone get back to them.

The family was forced to make arrangements for the car's recovery themselves.

Mrs Jenkinson told Midweek: "It's a disgrace. I think I would probably get a faster response if I got drunk on a Friday night and started smashing things up in the town. But as the victim of a crime they don't seem to think I am important enough to return my calls."

Burglars broke in through an insecure, downstairs cloakroom window and crept into their five year-old son's bedroom, switched off his bedside lamp and closed his door.

The thieves also entered the bedrooms of the parents and guests while they were sleeping and helped themselves to more than £30,000 worth of goods including jewellery, cash, computer equipment, cameras and an iPod.

Mrs Jenkinson's five-week-old Range Rover and her partner's week-old Range Rover TDV6 were also stolen.

Although Mrs Jenkinson works full time, she deliberately stayed in on three consecutive days waiting for police officers to visit the house and return her calls.

She said no one came and no one returned her calls.

Mrs Jenkinson said the final straw came on Tuesday night when her husband visited High Wycombe police station and was told the crime file had been lost.

Police would not confirm the loss of the file to Midweek and said they could not comment on an ongoing investigation.

A police spokesman said: "Officers took a statement from the family within an hour-and-a-half of them reporting the burglary.

"The incident is being thoroughly investigated by High Wycombe police. Thames Valley Police works with limited resources and therefore has to prioritise the use of these.

"However, we always do our best to keep victims of crime informed and officers will be in touch with the complainant as soon as there is an update. We take complaints about our service seriously and have a proper process for dealing with them."

Anyone with information relating to the burglary or who saw anything suspicious between the above times should contact police on 0845 8505 505 or call Crimestoppers anonymously on 0800 555 111