A resident of a housing association property in Iver revealed that inhabitants have been left without consistent hot water for five weeks despite management being aware of an issue with two boilers. 

Bodley House, which is an L&Q property, has come under fire recently as it is said to be 'practically inhabitable' by its residents. 

Robbie Wilson, 74, a former health and safety advisor, previously revealed that the home was allegedly infested with bedbugs, and now says that there are ongoing issues with hot water. 

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"We are now on our fifth week without constant hot water which L&Q were told would happen imminently," Mr Wilson said. 

“Eighteen months ago they were informed of the issues and did not instigate three new boilers required out of two operational daily and one backup.

"They boast in Inside Housing that their operating costs have reduced dramatically increasing profits and the answer to our pleas for help are refused every time."

He also claims that a quote was submitted by the resident's contractor and 'ignored' by L&Q, which is something they allegedly do often.

Charlie Culshaw, Director of Care and Support at L&Q, said: “The safety, well-being and comfort of residents is our top priority, and we are working hard to make improvements at Bodley House that will ensure residents’ homes and communal areas are in a better condition.

“New flooring is being installed in communal areas this week, we will shortly be upgrading all of the boilers, and a pest control specialist is currently on site and will stay until the issue with the bed bugs is resolved.

"We are sorry for any inconvenience, and would like to thank residents for their patience and understanding whilst this work is carried out.”

Mr Wilson previously claimed that the inhabitants of the house are 'living in squalor' and despite concerns being 'consistently raised to management, nothing is ever done'. 

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He alleges that one such example was when a resident who was dying of a terminal disease was becoming sick as a result of a poisonous fungus growing in her bathroom. 

"She became very ill and her doctor said it wasn't the cancer," Mr Wilson said. "Upon investigation of her property, her bathroom behind all the panels was covered with infectious fungi. That was there for twenty years."

This comes after an alleged outbreak of bed bugs was reported to head office by family members of residents at Bodley House. 

The situation is allegedly 'so dire'  that a bed-bound elderly woman has been taken to hospital after experiencing severe bites all over her body. 

In response to Mr Wilson's concerns over the bed bug infestation, a spokesperson for L&Q said: "We understand and feel your concerns about the situation and the impact it's having on residents.

"We're deeply sorry to hear about the bed bug infestation and the health issues it has caused, particularly for the elderly resident who was hospitalised.

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"We are committed to providing a safe and healthy living environment for all our residents and we're taking your concerns about the lack of action regarding the infestation seriously.

"Rest assured we're investigating the situation further and we can confirm arrangements are in place for one of our contractors to attend."

They went on to say that they honestly appreciate Mr Wilson bringing this matter to their attention and will 'work diligently to address it'.