A High Wycombe woman has raised concerns against a care home over the alleged treatment of her elderly mother. 

Carol has claimed her 93-year-old parent is currently spending in the region of £1,400 a week to liv at Cherry Garth Care Home but she is ‘not being treated well’.

It has been alleged during the past 14 weeks she has lived in the Holmer Green, food supplies have been scarce and the pensioner had been given unclean items of clothing to wear. The daughter said she was temporarily denied access from the home.

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A spokesman for the care home, which has a 'requires improvement rating', said they take all complaints seriously and added that people are only restricted from visiting in the interests of the residents. 

Describing the conditions, Carol claimed: “It’s almost like they don’t know what they are doing.

“When I went in and saw her, it looked like she hadn’t had her hair brushed and I noticed there was no food for her, like cakes or biscuits.

She claimed: “I decided to bring some in the following day only for a cake to be snatched out of my hand by one of the nurses.

“On another occasion, I took in some food and the next day, it was still sitting in the same place untouched."

She alleged her mum had "cried" to her about how she was being treated at the home.

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The care home, which opened in 2011, was last inspected by the Care Quality Commission on December 12 where it was given a score that ‘requires improvement’.

This is a demotion from their previous assessment, which marked them as ‘inadequate'.

On one occasion, the police were called following a series of calls made by Carol and the care home. 

Carol claimed that she had been temporarily banned from entering the premises to see her mother. She said she would like to move her out of the home. 

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A spokesperson from the Fremantle Trust said: "We take concerns about the standards of care we provide extremely seriously.

"We only restrict a visitor to our home if it is not in the best interest of a resident and as a last resort.

"Any restriction is following consultation with the Local Authority and the next of kin of the resident." 

To read the full report following the care home's inspection, click here.