A general practice has thanked its patients after it was named one of the best in the county.
A recent patient survey has revealed that the Millbarn Medical Centre received the highest score out of all the practices in the Beaconsfield, High Wycombe, Marlow and Bourne End areas respectively.
The study showed that 76 per cent of users were satisfied with their appointment times, and 91 per cent of people expressed overall satisfaction with the GP.
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The Beaconsfield-based medical centre also had the best patient experience for booking an appointment as they scored at least 10 per cent above all the other surgeries with a total of 82 per cent.
A spokesperson from the medical centre told the Free Press: “We are thrilled to hear that our patients have given us a very high score.
“It’s great as it shows that everyone is doing everything they can to help those who come to us.
“From the receptionists to the doctors to the nurses to everyone else in between, we work so hard as a team to make sure that our patients are looked after.
“We’re over the moon and this is a testament to the brilliant team we have as we make sure that our patients are seen by the right doctors.
“Our patients are aware of what we’re doing as we’ve been quite fortunate to have people that are understanding during what are tough times.
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“We’re a strong team and everyone should be proud of themselves.”
The survey was carried out by the NHS between January and April 2023 and found that 14.2 per cent of those surveyed said they were unhappy with the service provided by their local GP, marking the highest level of dissatisfaction in six years.
Questions asked included how often patients see or speak to their preferred GP, their satisfaction with appointment times and overall satisfaction with their provider.
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