A WOMAN has been awarded £10,000 in compensation after she complained about bad implant work carried out by her Bucks dentist.

Maria-Luiza Todorova enlisted help from her local dentist with the help of specialist dental negligence solicitors the Dental Law Partnership after she had implants fitted so poorly that it resulted in infections and bone loss.

She visited Dr Jorge Alvaro De Castro Torres at The Hub Dental practice in Milton Keynes as her bridge had broken and she wanted to discuss other options.

“I wanted to see whether having implants would be a viable alternative to the bridge and was uncomfortable with the gap in my teeth and worried about the effects it would have on the other teeth in my mouth.

I was recommended to have implants to replace the bridge.

"Initially the treatment went well, however, when I got home I uncovered some issues. I was unable to floss and properly clean my teeth between the implants because they were installed so closely together.

"The inability to clean my teeth without irritating my mouth so much it bled caused my gums to become really irritated and painful so I went back to Dr Torres less than three months later as food kept getting stuck in the pocket under my implant and my gum was becoming increasingly sensitive in the area the implants were placed”.

The 34-year-old woman from Leicester returned to see Dr Torres who recommended her a £400 scale and polish across her top and bottom teeth.

Ms Todorova explained that she was still experiencing gum pain and infections and "kept going back every other week to try and resolve the issue with Dr Torres with the belief he could fix it."

"I felt like I was in a vicious cycle and it all ended up to be a big waste of time because the implants he fitted were doomed to fail from the beginning.

“My gums were quickly becoming worse and I could tell Dr Torres was panicked. He was asking other colleagues for help and couldn’t explain why I was still experiencing issues with my implants.

"Eventually, I was told by a different dentist that my implants were failing and the only way to resolve this would be to take them out and fit another set in.

I was told I would have to pay for the treatment all over again and really did not want to relive the painful experience of having implants fitted.

"I’m now plucking up the courage to have the procedure again but I’m finding it difficult to trust dentists again. The procedure will also be more complicated due to my bone loss as I will now have to have extensive bone grafting”.

Fed up with her treatment, Ms Todorova contacted The Dental Law Partnership.

The case was successfully settled in December 2022 when the dentist paid £10,500 in an out-of-court settlement. 

Tyla Westhead of the Dental Law Partnership said: “The distress and pain our client has experienced was completely unnecessary.

"If the dentist had carried out the adequate treatment in the first place, her problems could have been avoided.”

The Hub Dental practice in Milton Keynes was contacted for a comment.