A McDonald's restaurant in Buckinghamshire is preparing to unveil an ambitious high-tech new look.
The McDonald's branch in Kingston, Milton Keynes, will be one of the first in the UK to undergo the 'Convenience of the Future' restaurant revamp programme.
The remodel promises to deliver "greater speed, efficiency and choice" for customers of the fast food chain.
It will include a new separate 'McDelivery only' area to speed up delivery orders and create a more peaceful dine-in experience.
The renovations will also benefit McDonald's staff, with investments in behind-the-counter break spaces. A redesign of breakrooms will also mean "a more relaxing and comfortable space" for workers.
A front counter redesign of the Milton Keynes branch will also aim to minimise congestion around ordering touchscreens and create shorter queues.
Owner of several McDonald's in Buckinghamshire, Ken Tomkins, said that alongside improving the customer experience, the new scheme will create 50 new jobs for local people.
He added: "McDonald's is always looking for ways to improve the customer experience and by investing in these changes in my restaurant, we'll be doing just that.
"I can't wait to welcome people back into the restaurant to experience these changes firsthand."
Traditional walk-in and drive-through ordering systems will remain in place in the store, but a redesign of kitchen and dining areas will also streamline sales through the fast food giant's app in an effort to keep up with the times.
COO of McDonald's stores in the UK and Ireland, Gareth Pearson, described the change of pace in the restaurant industry as relentless and noted that the popularity of digital ordering boomed during the Covid-19 pandemic.
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He added: “Our customers rightly expect to have choice in how and where they order and collect their food and our job is to ensure that every experience is a great one.
"For this to be the case, we know we also have to provide our restaurant teams and delivery partners with the best possible environment to work in.”
Mr Pearson also said that the new business model should be flexible and able to adjust to new innovations further down the line.
McDonald's announced their Convenience of the Future revamp in 2022, originally upgrading 200 restaurants. The renovation is planned to extend across a further 800 UK stores over the next four years.
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