A severely disabled man was left in a cold room after the boiler at his Buckinghamshire care home broke down.

The 40-year-old man’s distressed father Paul Barter raised the alarm on Tuesday after his son had been without heating for five days since Friday (November 18).

The temperature in his son’s room at Chiltern View care home in Aylesbury plummeted to 10 degrees after the boiler broke down.

Hazlemere resident Paul said: “My lad is in a situation I wouldn’t want to be in.  

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“My son James is a 40-year-old man in a four-month-old baby’s body, he crawls and relies on help to move and shower him.

“When you have to be showered you emerge in a chair into a room that is 10 degrees.

“Ten degrees in a bedroom is down cold." 

The former NHS worker felt the Chiltern View owner Voyage Care “have always avoided responsibility.”

Paul said: “This is the third time they’ve had catastrophic problems with the boiler and standards have dropped.”

Last week “frightened staff” told him that the carbon monoxide alarm had gone off after detecting unhealthy levels in the home’s boiler room. When the levels reached 275 PPM, an engineer was called in, Paul claimed.

Exposure to levels of 200 PPM can cause a headache within hours, a gas safety provider said. 

Paul was concerned his non-verbal son or his roommates had no way to communicate the first symptoms of carbon monoxide poisoning, such as headache and nausea.

Apparently, the engineer told the worried dad that “the boiler hasn’t been maintained, and it wasn’t set up correctly,” which led to the delay as the repair was the manufacturer’s responsibility, he said.

Paul added: “But it’s unacceptable, you’d imagine there would be a plan, or if these things happen, just getting it fixed at whatever cost.

“It’s not unreasonable for a heating system to be serviced at regular intervals.”

“It beggars belief!”

As a temporary solution his son’s room was “littered with oil-filled radiators”, which were scalding hot to touch.

Paul said: “He’s able to snatch his hand away if it’s too hot, but his roommates have conditions which can make them fall on the hot radiators.”

Paul has been previously told by management that Chiltern View was due to shut down by January because it “wasn’t commercially viable” as the home was down to 40 percent occupancy and unable to attract staff.

He added: “I have no confidence in Voyage Care in their ability to provide care.”

Voyage Care’s managing director for the South East Ayesha Trott said a “recently installed” boiler at the care home broke down late on Friday evening before an engineer attended that evening and made the boiler safe.

She explained: “We now know this issue to have been caused by a fault, which the engineer was unable to fix during a further visit on Saturday morning.

“The manufacturer has completed the repairs and we can confirm the boiler is now fully operational.

“Our team have procedures in place for managing incidents of this nature, with the support of our dedicated property maintenance team, who were able to provide supplementary heating sources.

“The boiler was installed earlier this year, and carbon monoxide detectors are in place to alert us to any issues quickly, in line with our robust health and safety policies.

She confirmed the service is expected to close, but the provider was "committed to maintaining our our high standards".