A High Wycombe mum of two was shocked when ordering a takeaway for her family it arrived undercooked.
The woman, who wanted to remain anonymous, ordered food from German Doner Kebab in High Wycombe White Hart Street.
Recent pictures shared with the Bucks Free Press show the chicken to be underdone with a raw centre.
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The woman said: "It was all mixed in so we couldn’t eat anything as it was two of our dishes, not just one.
"As you can see, it clearly didn’t even reach the pan
"My 2-year-old and 3-year-old could have gotten very poorly from this
"I think it took about 25 minutes from ordering it to get to our door so that’s clearly why.”
The woman did confirm the family received a full refund from the restaurant after alerting them.
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A spokesperson for German Doner Kebab said: “German Doner Kebab is revolutionising the kebab across the globe, bringing a fresh, high-quality taste sensation that has made it the number one spot to enjoy a kebab.
“We work closely with all of our franchise partners to implement robust food safety procedures which we regularly audit in line with industry food safety management standards.
“The welfare and safety of all German Doner Kebab customers is our number one priority and we will liaise with our franchise partner to fully investigate and address the matter.”
The store opened last summer in August with the brand confirming its position as the UK’s fastest-growing restaurant chain.
The chain opened its first store in Berlin back in 1989 and describes itself as the "undoubted leader in the kebab market".
It replaced the former Shoe Zone shop which relocated into the Eden Shopping Centre back in 2019.
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