GP patients satisfaction survey results breakdown

Around 52,000 people in Bucks, Oxfordshire and Berkshire were sent the survey, while around 293,000 people in England received it as part of NHS England’s yearly research into patients’ satisfaction. 

On average 71 percent of patients across Bucks had a good overall experience when visiting their GP - inline with the 72 percent national figure.

However, some GP surgeries fared better than others.

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Surgeries had a chance to shine in different categories according to their patients, including level of confidence and trust, involvement as much as wanted in decisions about care and treatment, how mental health was understood, whether patients felt treated with care and concern, and how many felt their GP listened to them.

Buckinghamshire patients’ verdict

On average, 94 percent of Bucks patients had confidence and trust in their healthcare professional – more than the 93 percent for England overall.

For involvement in decisions about care and treatment as much as they wanted to be, 90 percent of Bucks patients felt this was the case, on par with the England result.

On average, 80 percent of Bucks GP patients felt their mental health needs were recognised or understood, slightly below the national average (81 percent).

About treatment, 84 percent patients in Bucks said they were treated with care and concern (83 percent nationally), and 85 percent felt their GP listened to them.

Top ten GP practices for mental health were: Waddesdon Surgery, Dr Firth and Partners (The New Surgery), Edlesborough Surgery, The Misbourne Surgery, Westongrove Partnership, Watermeadow Surgery, Oakfield Surgery, Highfield Surgery, Haddenham Medical Centre and The Hall Practice. 

Use the tool below to search your GP surgery’s results on each category.

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